新入职员工英语单词培训资料
新入职员工英语单词培训资料
一、酒店各部门及酒店设施名称:
行政办公室:Executive [iɡ′zekjutiv] office 客房部:Rooms division [di′viʒən]
前厅部:Front[frʌnt] office 餐饮部:Food & Beverage [′bevəridʒ] department[di'pɑ:tmənt]
工程部:Technical [′teknikəl] department / Engineering[‚endʒi′niəriŋ] department
人事部:Human['hju:mən] Resources[ri'sɔ:siz] department 保安部:Security [si′kjuəriti] department 大堂副理:Assistant[ə'sistənt] Manager 管家部:Housekeeping ['hauski:piŋ] PA:Public Area公共卫生市场销售部:Sales Marketing department 预订部:Reservation[‚rezə′veiʃən]
运输部:Transportation [‚trænspɔ∶′teiʃən] department 宴会厅:Banquet [′bæŋkwit] Hall(ballroom) 大堂酒吧:Lobby Bar 医务室:Clinic [′klinik] 健身房:Gymnasium [dʒim′neiziəm] /Gym[dʒim] room 健身中心:Fitnee center 网球场:Tennis Court[kɔ:t] 室内/外游泳池:indoor/outdoor swimming pool [pu:l] 外币兑换:Foreign['fɔrin] Exchange 邮局:Post Office 大堂公用电话:House Phone 付费电话:pay phone 洗手间:Toilet ['tɔilit] /Washroom /Lavatory ['lævə‚təri] 电梯:Lift/Elevator[′eliveitə]
员工电梯:Service Elevator 自动扶梯:Escalator[′eskəleitə] 旅行社:travel agency[′eidʒənsi] 夜总会:Night Club 停车场:park/parking lot[lɔt] 商店/杂货店:store
二、前厅部:
接待处:Reception [ri′sepʃən] 询问处:Information[‚infə′meiʃən] 商务中心:business[′biznis] center 礼宾部:Concierge[‚kɔ:nsi′εəʒ] 机场代表:Airport Representative[‚repri′zentətiv]
皇冠楼层:Club floor/Executive[iɡ′zekjutiv] Floor 总机:Operator[′ɔpəreitə]/Switchboard[′switʃ‚bɔ:d] 酒店人员用房:house use 散客:walk in 净房价:net rate 没有通知取消而又未到的预订:no show 坏房:out of order 吉(空)房:vacant[′veikənt] 有人住的房间:occupied[′ɔkjupaid] 客满:full house 入住登记:check in 退房:check out 提升:upgrade [′ʌpɡreid] 半日用房:day use
留言条:message [′mesidʒ] 共计:total 价钱:price[prais] 基本费:basic[′beisik] charge[tʃɑ:dʒ] 附加费:surcharge[sə:′tʃɑ:dʒ]/ additional charge 手续费:commission[kə′miʃən] charge
服务费:cover charge/ service charge 信用卡:credit[′kredit] card 值班经理:MOD(manager on duty) 残疾人用房:handicap[′hændikæp] room 转房:room change[tʃeindʒ]
三、礼宾部
行李:luggage[′lʌɡidʒ] (英)/baggage[′bæɡidʒ] (美) 手提包:handbag[′hændbæɡ]
手提箱/衣箱:suitcase[′sju:tkeis] 旅行袋:travel[′trævl] bag 背包:kitbag[′kitbæɡ]
贵重物品:valuable[′væljuəbl] 易碎物品:breakable [′breikəbəl] 笔记本电脑:laptop ['læptɔp]
帆布:canvas ['kænvəs] 塑料:plastic ['plæstik, plɑ:stik] 银色:silver ['silvə] 粉红色:pink[piŋk] 深蓝色:navy ['neivi]blue/dark [dɑ:k]blue 紫色:purple 灰色:grey[ɡrei]/gray
行李标签:label['leibl]/tab[tæb]/tag [tæɡ] 包裹:parcel['pɑ:sl] 告示牌:signboard['sainbɔ:d] 护照:passport['pɑ:spɔ:t] 身份证:identity[ai'dentiti] card 小册子:brochure[brəu'ʃjuə]
观光(n./vi.):sightseeing['saitsi:iŋ]/sightsee ['saitsi:] 一天游:full day excursion
半天游:half day excursion [iks'kə:ʃən] 旅行社:travel agency 导游:guide [ɡaid]
领队:tour conductor [kən'dʌktə] 车费:fare[fεə] 免费:free[fri:] 单程车费:one way fare 来回车接送:round[raund] trip [trip] transfer[træns'fə:] 轿车服务:limousine ['limu(:)zi:n] service 航空公司:airline ['εəlain] company/airways ['εəweiz] 飞机班次:flight[flait] number
机场快线:airport express [iks'pres] 粗绳:rope [rəup] 登机牌:boarding['bɔ:diŋ] check/pass/card *号键: asterisk['æstərisk] (key) #号键:pound[paund] sign/pound key 电池:battery ['bætəri] 移动电话:mobile['məubail](phone) 充值卡:recharge [' ri:'tʃɑ:dʒ] card 行李车:trolley['trɔli]
四、家具furniture['fə:nitʃə]:
窗帘:curtain ['kə:tən] 婴儿床:crib[krib] 加床:extra ['ekstrə] bed 茶几:teatable
衣柜:wardrobe['wɔ:drəub] 行李架:baggage stand/rack [ræk] 床头柜:night table/bedstand
椅子:chair 抽屉:drawer['drɔ:ə] 沙发:sofa['səu fə] 长沙发/长靠椅:settee[se'ti:]
五、电器:
开关:switch[switʃ] 台灯:desk lamp[læmp]/reading lamp 床头灯:bedlamp/bedlight/bedside lamp 落地灯:standard lamp/floor lamp 灯罩:lampshade['læmpʃeid] 小酒吧:mini bar
电热水壶:(electric[i'lektrik] )kettle['ketl] 空气调节装置:air conditioner[kən'diʃənə]
电冰箱:refrigerator[ri'fridʒəreitə]/fridge [fridʒ] 电视机:television['teliviʒən]
多用途插座:adapter[ə'dæptə(r)] 熨斗:iron['aiən] 熨板:ironing board 充电器:charger 磅秤:scale[skeil] 传真机:fax[fæks] machine[mə'ʃi:n] 吹风筒:hair dryer [' draiə]
宽带:broad[brɔ:d] band[bænd] 宽带线:cable ['keibl] 无线的:wireless ['waiəlis]
遥控器:remote[ri'məut] control[kən'trol] 打印机:Printer
六、客房用品:
衣架:hanger['hæŋə] 烟灰缸:ashtray ['æʃtrei] 冰桶:ice barrel['bærəl] 糖:sugar['ʃuɡə] 即溶咖啡:instant['instənt] coffee 废纸篓:wastebasket ['weist‚bɑ:skit] 圆珠笔:ball pen
文具夹:stationery['steiʃ(ə)nəri] holder ['həuldə] 信封:envelope['enviləup] 回形针:clip[klip] 手电筒:flashlight['flæʃlait] 钉书机:staple['steipl] 雨伞:umbrella 衣柜:wardrobe['wɔ:drəub] 送餐餐牌:door knob[nɔb] menu['menju:] 请勿打扰卡:do not disturb[dis'tə:b] (DND Card)
拖鞋:slipper['slipə] 洗衣服务:laundry [' lɔ:ndri] service 洗衣单:laundry list[list]
洗衣袋:laundry bag 叫早服务:morning call(service)/wake up call 鞋刷:shoe brush [brʌʃ]
鞋油:shoe polish['pɔliʃ]/shoeshine ['ʃu:ʃain] 剪刀:scissors['sizəz] 针线包:sewing ['səuiŋ] kit [kit] 胶水:glue[ɡlu:] 玻璃胶纸:tape [teip] 开罐器:can opener ['əupənə] 冰夹:ice tongs[tɔŋz] 保险箱:safety [' seifti] box 开瓶塞钻子:corkscrew [' kɔ:kskru:] 牙签:toothpick ['tu:θpik] 垃圾箱(英/美):dustbin ['dʌstbin]/ ashcan['æʃ kæn] 城市地图:city map 服务指南:service guide 电视节目单:TV program['prəuɡræm] guide[ɡaid] 总经理名片:GM's card 床垫:mattress['mætris] 地毯:carpet[' kɑ:pit] 全身镜:looking glass 床单:bedsheet [bedʃi:t] 毯子:blanket ['blæŋkit] 枕头:pillow['piləu] 枕头套:pillowcase[′piləukeis] 羽绒被:duvet [du:′vei]
鞋拔:shoehorn ['∫u:hɔ:n]
七、浴室用品:
浴室:bathroom ['bɑ:θru:m] 抽水马桶:lavatory 浴帽:shower['ʃauə] cap[kæp] 毛巾:towel['tauəl] 浴巾:bath towel 肥皂:soap[səup] 洗发水:shampoo [ʃæm'pu:] 护发素:hair conditioner [kən'diʃənə] 沐浴露:foam [fəum] bath 浴盐:bath salts [sɔ:ltz] 润肤露:body lotion['ləuʃən]
棉签:cotton['kɔtn] bud[bʌd] 浴袍:bathrobe['bɑ:θrəub] 牙膏:toothpaste['tu:θpeist]
牙刷:toothbrush['tu:θbrʌʃ] 梳子:comb [kəum] /hair brush 剃刀:shaver['ʃeivə] 须刨:razor ['reizə] 纸巾:tissue ['tisju:] 厕纸:toilet paper 女宾清洁袋:lady's sanitary ['sænitəri] bag
空气清新剂:air freshener['freʃənə(r)] 花洒:rain[rein] shower
八、餐饮:
中国餐厅:chinese restaurant 海鲜餐厅:seafood restaurant 自助餐:buffet['bʌfit]
早茶:tea breakfast 下午茶:high tea 点心:dim sum['dim'sʌm]/refreshment[ri'freʃmənt]
面条:noodle['nu:dl] 稀饭/粥:conjee/congee['kɔndʒi:] 粤菜:Cantonese[‚kæntə'ni:z] style[stail] 营业时间:business hours 欢乐时光:happy hour 茶壶:tea pot[pɔt] 筷子:chopsticks['tʃɔpstiks]
汤匙:soup[su:p] spoon[spu:n] 餐叉:fork[fɔ:k] 水果盘:fruit[fru:t] plate[pleit]
九、其它:
老虎钳:plier['plaiə] 螺丝刀:screwdriver[' skru:draivə] 锤子:hammer['hæmə]
计算机:calculator['kælkjuleitə] 翡翠:jade[dʒeid] 翻版:counterfeit ['kauntəfit]/fake[feik] 皮革制品:leather ['leðə] 名牌:famous brand[brænd] 邮票:stamp[stæmp] 珍珠:pearl
水果:fruit 药房:drugstore 打火机:lighter['laitə] 火柴:match 扑克牌:squeezer/playing card 安全套:condom 卫生巾:sanitary towel 对讲机:walkie-talkie
十、广州各主要酒店名字:
白天鹅宾馆:White swan[swɔn] hotel 花园酒店:Garden hotel 中国大酒店:China hotel
东方宾馆:Dongfang hotel 亚洲国际大酒店:Asia['eiʃə] international hotel
天誉威斯汀酒店:The Westin GuangZhou 富力丽兹卡尔顿酒店:The Ritz[rits]-Carlton['kɑ:ltən] GuangZhou 富力君悦酒店:Grand Hyatt GuangZhou 艾葳格兰花园酒店:Evergrande garden hotel
长隆酒店:ChimeLong[tʃaim,lɔŋ] hotel 远洋宾馆:Ocean['əuʃən] hotel 胜利宾馆:Victory['viktəri] hotel 广东迎宾馆:Guangdong guest house 华夏大酒店:Landmark ['lændmɑ:k] Canton[' kæn'tɔn] hotel 广州大厦:Hotel Canton 景星酒店:Star hotel 中央酒店:Central[sen'trɑ:l] hotel
江湾大酒店:Riverside [' rivəsaid] hotel 爱群大酒店:Aiqun hotel 白云宾馆:BaiYun hotel 国泰宾馆:Cathay[kæ'θei] Pacific[pə'sifik] hotel 招商宾馆:China merchants['mə:tʃəntz] hotel 外商活动中心:Foreign['fɔrin] businessmen club 广州建国酒店:JIANGUO hotel 假日酒店:Holiday inn 广州国际金融大厦:Guangzhou international financial[fai'nænʃəl] building 华美达酒店:Ramada pearl[pə:l] 广州十甫假日酒店:Holiday inn SHIFU GuangZhou 丽柏广场:La[lɑ:] Perle [pЗ:l] 天河城:Tee mall 中信广场:CITIC Plaza 正佳广场:Grandview mall 陶陶居:TAOTAOJU restaurant
莲香楼:LIANXIANGLOU 太平洋电脑城:Pacific PC center 凯悦酒家:The deluxe restaurant
十一、房间类型补充:
高级吸烟双床房(TTWS):superior [sju:'piəriə] twin smoking
高级非吸烟双床房(TTWN):superior twin non smoking
高级吸烟大床房(KNGS):superior king smoking
高级非吸烟大床房(KNGN):superior king non smoking
豪华吸烟双床房(TFTS):deluxe [di'lʌks, di'luks] twin smoking
豪华非吸烟双床房(TFTN):deluxe twin non smoking
豪华吸烟大床房(KFTS): deluxe king smoking
豪华非吸烟大床房(KFTN): deluxe king non smoking
豪华吸烟大床套房(XFTS):deluxe suite king smoking
豪华非吸烟大床套房(XFTN):deluxe suite king non smoking
行政楼层吸烟大床房(KEXS):club floor king smoking
行政楼层非吸烟大床房(KEXN):club floor king non smoking
行政楼层吸烟双床房(TEXS):club floor twin smoking
行政楼层非吸烟双床房:(TEXN)club floor twin non smoking
行政楼层吸烟大床套房(XEXS):club floor suite king smoking
行政楼层非吸烟大床套房(XEXN):club floor suite king non smoking
行政楼层吸烟三房套房(XOTS):club floor three bays suite smoking (include one king bed room & one twin beds room)
行政楼层非吸烟三房套房(XOTN):club floor three bays suite non smoking (include one king bed room & one twin beds room) 双床残疾人用房(TWCS):disable room twin smoking
总统套房(XSTS): presidential[‚prezi'denʃəl] suite (six bays)