英文翻译作品(中翻英):
英文翻譯作品(中翻英):
TRIZ 方法建構長期照護與醫療體系之創新服務價值鏈 摘要
為因應台灣人口加速高齡化及少子化的趨勢,如何提供一創新服務架構,以滿足台灣醫療照護體系之使用者需求並強化服務品質,是目前台灣政府單位致力於探討並尋求解決的重要課題。本研究之目的為運用TRIZ 創新方法,力求兼顧「創新性」、「智財性」與「市場性」之智慧型創新,建構應用於醫療照護體系的創新服務架構,強化被照護者、照護中心與醫療體系三者間的服務鏈結,以提高被照護者更好的服務品質,且降低醫療體系在照護相關工作部分的負擔。利用文獻探討與深度訪談的方法探討長期照護的現況與面臨之瓶頸,進行評估與分析目前現有的照護服務模式,並運用TRIZ 方法,在HL7(Health Level Seven)與雲端的架構下,開發結合創新服務的資訊系統專屬平台介面,預期建構一套完整的、資訊化的,結合被照護者、照護中心與醫療體系間的創新服務價值鏈。本研究將結合照護機構與醫療單位進行案例驗證,實際評析創新服務架構之效果,以作為未來醫療照護服務模式運作之依據。
TRIZ method for constructing the innovative service value chain of
long-term care and medical system
Abstract
To respond the tendency of rapid aging population and low-birth rate in Taiwan, It is an important issue for Taiwan government which should be strive to discuss and figure out the solution for how to provide a innovative service framework in order to satisfy the user requirements of Taiwan medical care system, and strengthen the service quality. The target of our research is to use TRIZ innovative method to construct the innovative
service framework with intelligent innovation of ‘innovation ’, ‘intellectual property ’, and ‘marketability ’; therefore, it’s possible to strengthen the
service chain among cared people, care center and medical system, in order to improve the better service quality for cared people, and decrease parts of burden of related care jobs in medical system. By literature reviews and
in-depth interviews to discuss the status and choke points of long-term care, and estimate and analyze the existing care service mode. And we use TRIZ method to develop the proprietary program interface of information system
with innovative service under HL7(Health Level Seven) and the cloud structure. We predict to build a complete, informative innovative service value chain which is combined among cared people and care center. Our research will combine care institutions and medical units to proceed case validation, and estimate efficiency of innovative service framework
practically in order to be a basis for the operation of future medical care service mode.