英语介绍公司各个部门职能
Duties of different departments
1．Secretary 秘书
⏹ 1. Make /Answer telephone calls
⏹ 2. Take notes, minutes and messages
⏹ 3. Deal with files and correspondence
⏹ 4. Write memos and reports
⏹ 5. Work at computer for word processing
⏹ 6. Receive guests and visitors
⏹ 7. Arrange meetings
⏹ 8. Make appointments
2. Personnel/human resources department人事部 人力资源部
⏹ 1. Recruit new staff
⏹ 2. Interview applicants
⏹ 3. Promote staff
⏹ 4. Train staff
⏹ 5. Fire staff
⏹ 6. Deal with relationships between management and work force.
3. Customer service department客户服务部
⏹ 1. Deal with customers’ calls and solve problems
⏹ 2. Accept repairs and deal with customers’ complaints
⏹ 3. Communicate timely with customers
⏹ 4. Offer a comprehensive and convenient after-care service
⏹ 5. Offer a full professional after-sales service
⏹ 6. Undertake installation and testing tasks from the company
⏹ 7. Offer training to users’ technical staff
4．Manager 经理
⏹ Be responsible for the main activities of the company such as manufacturing and sales ⏹ Make decisions
⏹ Make plans
⏹ Handle difficult situations at work
⏹ Deal with problems and complaints
⏹ Sign contracts
⏹ Monitor expenses claims
5．Assistant general manager助理总经理 副总经理
⏹ Assist the general manager with routine work
⏹ Be responsible for everything when the general manager is away
6．Sales department销售部
⏹ Launch marketing promotions
⏹ Introduce products
⏹ Demonstrate products
⏹ Persuade customers to buy
⏹ Launch campaigns
⏹ Advertise products
⏹ Bargain about price
⏹ Offer discount
7．Public relations department公关部 也可用于广告部advertising department
⏹ Talk to the press and the public
⏹ Communicate information from the company
⏹ Give away publicity products
⏹ Entertain business clients
⏹ Alter/create/develop/establish/improve corporate image
8．Account department会计部
⏹ Search potential clients
⏹ Analyze and understand market
⏹ Analyze customer behavior
⏹ Personalize offerings
⏹ Anticipate customer wants
⏹ Keep clients and the company in good relationship
9．Logistic department物流部
⏹ Taking/receiving and managing sales orders
⏹ Following the situation of the goods arriving
⏹ Transfering the notice paper of disqualified goods
⏹ Controlling the invoice of purchased goods
⏹ Managing inventories
⏹ Delivering/dispatching goods
10．Purchasing department采购部
⏹ Select suppliers
⏹ Prepare purchase orders
⏹ Manage customer relationship and deal with suppliers
11． Research and Development Department研发部
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研发部职能
To be engaged in new products development and management;
According to the market situation, make the company different stages of the technology strategy and development goals;
Research industry technology development trend, and explore new projects and new product of possibility;
Research to understand the product market dynamic, submit a new product development proposal, making new product development of economy, market and technique and organize implementation;
Leadership and organization skill cuo modifying and new product development work;
Prepare the new product development plan and organize the implementation; New products and market promotion of trial production;
To the relevant departments to provide reports and data.