导购英语口语
导购英语口语
01招呼顾客
导购口语:
Welcome to out shop.
欢迎您来我们店。
Welcome, sir. Step right in.
欢迎您，先生。请进。
I’m pleased to have you here.
很高兴您能来我们这儿。
语句解析:
Welcome to our shop. 欢迎您来我们店。shop是英式英语，而美国人喜欢用store。这句话也可以直接用Welcome!来表达，只不过前者更为客气礼貌。
情景再现:
A: Welcome to our shop. Can I help you?
A： 欢迎光临。我能为您效劳吗?
B: Yes. Can you tell me where the sweaters are?
B： 是的。你能告诉我羊毛衫在哪儿吗?
A: Sure. I’ll show you.
A： 好的，我带您去吧。
02为您效劳
导购口语:
Can I help you?
我能帮您什么吗?
May I help you?
您需要什么?
What can I do for you?
有什么需要的嘛?
语句解析:
以上三个句型可以相互替换。这三个句子其实表达的是一个意思，多种翻译方法是为了更加丰富地呈现句子所表达的实质内容。可以从语言上看出，外国人要表达顾客“想买点什么”的意思，说得更加委婉与得体。
情景再现:
A: May I help you, sir?
A：能为您效劳吗，先生?
B：Yes. I'm looking for a T-shirt.
B：是的，我想买件T恤衫。
A: Let me show you some T-shirts. How do you like this one?
A：我给您介绍几件T恤，这件怎么样?
03为您效劳
导购口语:
Good morning, miss. Do you want to buy something here?
晚上好，小姐。要买东西吗?
Are you being served?
有人招呼您吗?
Is there anything you’re interested in here?
有什么您感兴趣的吗?
语句解析:
Are you being served? 有人招呼您吗sever表示“(在商店等处)接待(顾客)或为顾客去货物”的意思。还可以说成：
Are you being helped?
Is there anybody waiting on you?
情景再现:
A: Is anybody waiting on you?
A:有人招呼您吗?
B: No. I am trying to find a green sweater in extra large.
B:没有。 我想买一件特大号运动衫。
04客气探寻
导购口语:
If you've decided on something, please let me know.
如果您决定买什么，请告诉我一声。
If you will permit me, I would be happy to show you around and explain some of the items. 如果您愿意的话，我乐意带您周围看看，介绍介绍。
Please take your time and let me know if you need any help.
请慢慢看。需要帮忙的话，请告诉我一声。
语句解析:
Be happy to show sb, around 乐意带某人参观，乐意带某人到处看看。look around 和 show around 两者的区别就是 look around 是自己到处逛逛，没有人陪，而 show sb. around 就是有人带着参观。show sb. around somewhere.带领某人参观某地。
情景再现:
A:I could be happy to show you around.
A:我乐意带您去周围看看。
B: I will by happy to show you around.
B:很高兴为您服务。
05慢慢参观
导购口语:
Please take your time.
慢慢看/参观。
Go right ahead, please.
随便参观。
Come along and judge for yourself.
请参观，随意挑选。
语句解析:
作为导购，您的热情不是每位顾客都能感受得到，这时不可以不失时机地说一句 Please take your time.，这会让比较爱自己逛的顾客感到舒服和贴心。
情景再现:
A:Walk right in, you'll not be pressed to buy.
A:随意购买。
B: Please feel free to walk around.
B:请随便逛逛。
06热情接待(1)
Conversation 1
A: Good morning, sir. Can I help you?
A：先生，早上好，您想买什么?
B: I'm thinking of buying a toy for my son.
B：我想给我儿子买个玩具。
A: may I know how old is he?
A：他几岁了?
B: He’ll be six next Sunday. The toy is for his birthday.
B：下个星期天他就六岁了，想买个玩具当生日礼物送给他。
A: I see. How about this one?
A：我明白了，这个怎么样?
07热情接待(2)
0Conversation 2
A: Welcome to counter, madam. What can I do for you?
A：欢迎光临本柜，你想买什么?
B: I'm just looking around.
B：我只是随便看看。
A: Please take your time. If anything you like,just let me know.
A：请随意，如果看中什么，请告诉我。
B: OK, I will. Thank you.
B：谢谢，好的。
8热情接待(3)
Conversation 3
A: Good afternoon, sit. I'm pleased to have you here.
A：下午好，先生。很高兴您能来我们这儿。
B: Good afternoon.
B：下午好。
A: Are you looking for some particular type of decoration materials?
A：您是在找装潢材料吗?
B: Well, it's hard to say. I've purchased a new flat and I want to decorate it. B：嗯，很难说。我刚买了一套新房子，我想装饰一下。
A: I see. If you will permit me, I would be happy to show you around and explain any products to you.
A：嗯，我明白了。如果您愿意的话，我乐意带您周围看看，为您介绍一些产品。
09征询意见
导购口语:
Are you looking for something?
您在找什么东西吗?
Would you like to choose something?
您想挑选点什么吗?
What kind would you like?
您喜欢什么样式的?
语句解析:
Would you like„? 您愿意„„吗?该句型最适合用来提出建议或发出邀请。后面跟名词或动词不定式。
情景再现:
What brand would you like?
您想要哪种牌子的?
A: Good morning! Can I help you?
A：晚上好，能为您效劳吗?
B: Yes. I’m looking for some silk ties.
B：是的，我想要几条真丝领带。
A: Let me show you some. What kind would you like?
A：我那一些给您看看。您喜欢哪种呢?
10引导提问
导购口语:
Why don't you buy the whole set, sir? It will be much cheaper.
先生，为什么您不买整套呢?这样会便宜许多。
Is it for yourself or for others?
是您自己穿还是替别人买?
How about ordering a tailor-made suit here?
在这儿定做一套西装怎么样?
语句解析:
Why don’t you „? (为什么您不„„)也可以用Why not +动词原形，都表示“建议”。 情景再现:
Which set do you prefer?
您喜欢哪一套?
How do you like your cigarettes in tins or in pockets?
您的烟是要锡装的还是盒装的?
11给予评价
导购口语:
Casual elegance is the principal spirit of this season.
精致休闲是这一季的主格调。
The pants match your jacket very well.
这条裤子陪你的夹克正合适。
This windbreaker is perfect for spring.
这件防风衣很适合春天穿。
语句解析:
Causal elegance 精致休闲，要说休闲服可以用casual wear表示;match sth. very well配„„正合适;be perfect for 适合„„穿。
情景再现:
This shirt can match your pants.
这件衬衣配你的裤子。
This leather jacket suits you well. It goes very well with your jeans.
这件皮夹克很适合你，和你的牛仔裤很相配。
12赞美一下
导购口语:
The yellow shirt with a V-neck looks pretty.
这件V领的黄色衬衫看起来很漂亮。
Thas's beautiful pendant. It looks perfect on you.
那是个漂亮的垂饰。你戴上真好看。
Taht dress looks loveyly on you.
裙子穿在你身上很漂亮。
语句解析:
a beautiful pendant 漂亮的垂饰，pendant坠儿，垂饰;look perfect on sb.与look lovely on sb.都表示“穿在某人身上很好看”的意思。
情景再现:
You look smart in the new suit.
你穿这套新衣服很帅气。
This black evening gown looks attractive.
这件黑色的晚礼服看起来很迷人。
You're a totally different person!
您真是脱胎换骨了。
13购买服饰(1)
Conversation 1
A: Excuse me.
B: Yes? How can I help you?
A: Well. I need a tie. Can you select one that goes well with my shirt?
B: My pleasure. Do you like this one?
A: Not really, I'm afraid.
B: Well, here are more samples. You may have a good look yourself.
A: Thank you. Oh, great! That one looks nice.
B: I'm glad you like it. Here you are.
A：打搅你一下。
B：请问，您想买什么?
A：我需要一条领带，能帮我挑一条配这衬衫的吗?
B：乐意为你效劳。您喜欢这条吗?
A：嗯，不是很喜欢。
B：好的，这些是样品，您不妨仔细看看。
A：谢谢。哦，太好了!这条看上去很漂亮。
B：我很高兴您喜欢，给您。
14购买服饰(2)
Conversation 2
A: Good morning, sir. What can I do for you.
B: I'm looking for a pair of table tennis bats.
A: Do you want rubber bats or sponge bats?
B: I want sponge ones.
A: How do you like your pimpled rubber turned, outside or inside?
B: Inside.
A: How about this one? It is the latest popular model.
B: It looks fine. Well, I think I'll take it.
A：早上好，先生。您要买什么?
B：我想买一副乒乓球拍。
A：您要橡胶拍还是海绵拍?
B：我想要海绵拍。
A：您喜欢颗粒胶是正贴还是反贴的?
B：反贴的。
A：这个怎么样?这个是最新流行式样。
B：看上去还不错，那我买下了。
15购买服饰(3)
Conversation 3
A: What can I show you, madam?
A：夫人，您要看点什么吗?
B: Where are the bracelets?
B：请问手镯在哪里?
A: This way, please. What kind would you prefer, gold or jade?
A：请到这边来。您喜欢金的还是玉的?
B: I like jade better.
B：我更喜欢玉的。
A: Oh, here you are. You have very good taste, madam.
A：哦，您看看吧。夫人，您的品位很高。
B: You are flattering me. Oh, how nice! I really don't know which one to choose. B：你在恭维我吧。哦，多漂亮呀!我真不知道该选哪个。
A: How about this one? It's made of precious Chinese jade.
A：这个怎么样?它是由珍贵的中国玉石制成的。
B: Let me see„ Well, it's quite cool. I like it very much. OK, I'll take it. B：让我看看„„嗯，这个镯子挺凉的。我很喜欢，买下了。
A: Thank you, madam. And let me wrap it and put it in a nice box for you.
A：谢谢您，夫人。让我把它包好放在漂亮的盒子里。
16您出个价
What price range are you thinking of?
你认为什么价格比较适合?
You can make an offer.
您可以出个价。
I'm afraid there's a big difference between my price and yours.
恐怕你我价格相差太大了。
语句解析:
make an offer出个价，当导购想了解顾客想要给出的价格时，就可以说“You can make an offer.” 情景再现:
I'll make you an offer of 5 dollars for it.
我愿意向你出价5美元把它买下来。
That's a little more than I wanted to pay.
这比我想的价钱高了一点儿。