主题酒店顾客体验调查问卷(英文)
The questionnaire of perceived service quality in theme hotel
Ⅰ. The evaluation of hotel service quality:
The first column is the products in theme hotel, the second column is the evaluation about the importance of products, and the third column is the actual perceived value. The number represents different level of importance or satisfaction ， and number 1 to 5 explains the
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Ⅱ. The basic information: 1. Gender: □Male □Female
2. Age: □ below 20 □21-30 □31-40 □41-50 □51-60 □more than 60 3. Education: □junior middle school □the following high school (secondary)
□college □bachelor □master degree and above
4. Unit: □Foreign companies □Chinese companies □Institutions □Self-employed □Freelance 5. Position: □Ordinary □Grass-roots management □Senior managers □Other employees 8. Income:□below the ¥2000 □¥2001-5000 □¥5001—10000
□¥10001-20000 □¥20000 of above （per month）
9. the purpose: □Company on business □Personal travel □To participate in activities
□experience the hotel culture □Other
10. frequency in a month: □0-1 □2 □3 □4 □above 5
11. days of each time: □0 day □1-2 day □3-4 day □5-6 day □more than 6days 12. times in our hotel: □0-1 □2 □3 □4 □above 5
13. the way to know our hotel: □Internet booking □Friends □looking for by yourself □the locals (guide) is introduced □Other
Thank you for your participation!
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