新产品引进程序

QUALITY PROCEDURE

主题(Title) :文 件 编 号 : MEP-07

Procedure No新产品引进程序

NEW PRODUCT INTRODUCTION

PROCEDURE

实 施 日 期 : 08/14/00

Effective Date版 本 号 : 04 Rev. No总 页 数 : 18Total Pages

编 制 : H.L. Nga

Originator

审 核 : Lai Beng Ang

Approved By相关部门批准

APPROVALS / CONCURRENCE

□ 生 产 部 : 日 期 :_____________

Manufacturing Date

□ 品 保 部 : : 日 期 :_____________ :_____________

Quality Assurance Date

□ 工 程 部 : : 日 期 : :________ ________ __ __

MFG Engineering Date

□ 物 料 部 : : 日 期 :____________ :_____________

Material Date

□ 商 务 部 : : 日 期 Program Date

□ 财 务 部 : 日 期 :____________ :________________ Finance Date

□ 人 事 部 : : 日 期 :____________ :________________

Human Resources Date

MEP-07文 件 修 改 记 录REVISION HISTORY

版本号

Rev.

01

02

03

04First Issue 首次发行修 改 内 容Description/Changes修改人Originator Paul SkehanPaul SkehanPaul SkehanH.L. Nga日 期Date 11/01/9911/23/9903/15/0007/26/00Mention Deviation Procedure and Increase NPI review time.提出工艺更改及增加NPI 的审查时间Update Checklist for Data Collection Functions,ESD,modify CPK statement更新数据收集功能的检验表格,ESD, 并修改CPK 的状态

Revise to include process generic flowchart, process management plan,

definitions of responsibilities, use of statistical technique in NPI and sample

NPI report.

增加了产品通用的流程图，工艺管理计划，NPI 报告，各部门责任，统

计技术在NPI 的运用。

1.0PURPOSE /目的

The purpose of this procedure is to provide the guidelines to ensure quality and productivity are planned and built

MEP-07in the process plan and layout in the implementation of a New Product Introduction into the Flextronics Industrial(Zhuhai) manufacturing facilities.

本程序制定了新产品引进的指导方针，以确保在新的产品导入伟创力实业(珠海) 时，产品品质和产量在制程规划和布局阶段得以充分考量和实现。

2.0SCOPE/ 范围

This procedure is applicable to introduction of any new product to the manufacturing operation in the FlextronicsIndustrial (Zhuhai). The procedure cover the responsibilities, the required activities , the generic new productflowchart and the generic NPI checklist for introduction of any new product.

本程序适用于任何规划导入伟创力实业(珠海) 生产制造的新产品，涵盖了新产品引进过程中，各部门的责任，需完成的工作，通用的新产品工艺流程图和通用的NPI 查检表。

3.0RESPONSIBILITIES 职责

3.1 Program 商务

3.1.1 Organize , coordinate and communicate with customer to ensure the receipt of

complete customer documents and information's.

组织、协调、联络客户确保收到完整的客户文件和信息。

3.1.2 Initiate the first NPI meeting upon receipt of sufficient customers’ document to

present the project information and select a NPI leader

当相关客户文件齐备后，启动第一次 NPI 会议介绍新产品的信息

，并选定NPI 领导者。

3.1.3 Liase and coordinate with customer on delivery on any consigned materials,

fixtures, test program and samples.

协调客户取得客户提供的物料、夹具、测试程序和样本。

3.2 NPI Leader NPI 领导者。

3.2.1 Prepare and update milestone chart for the project.

制作并更新新项目的计划图。

3.2.2 Coordinate , control and monitor to ensure the execution of activities in the Gantt

chart for pilot run can meet the deadline.

协调，监控以确保试产甘特图的各项工作得以按时执行。

3.2.3 Liase with IE to check and confirm sufficient capacity for mass production.

协同IE 确保有足够的生产能力满足量产需要。

3.2.4 Liaise with process to check and confirm capability of machines for mass

production.

协同工艺工程师检查并确认设备有足够的产能满足量产。

3.2.5 Prepare NPI report base on the process plan and collected data during the pilot run.

在制程计划和试作收集数据的基础上，制作NPI 报告。

3.3 NPI Process & Support Process

MEP-073.2.1 Prepare and ensure that the process plan which include work and instruction,

process flow chart, process management plan can meet the deadline, quality,

yield and productivity requirement.

制订工艺相关文件，包括WI 、艺流程图、工艺管理计划，并确保上述文件

满足品质产能的需求，并保证及时工完成。

3.2.2

3.2.3 Generate internal BOM base on customers BOM.将客户BOM 转化为内部BOM Prepare and ensure that all jigs and fixtures requirement which include stencils,

component preform fixtures, manual insert fixtures and fixtures for any box-up

process are available during the pilot run.

准备并确保所有工夹具在试作以前准备齐全，包括网板、零件成型夹具、

手插件夹具，以及组装流程所需设备。

3.2.4 Perform process verifications which include training the operator and ensure the

process capability at every stations during the pilot run.

在试作时，进行具体的制程确认，包括员工培训，各工位的产能是否足够

3.2.5 Follow up and close all issues which are found for improvement during the pilot

run..

针对试作阶段发行的各种问题，跟进相应的改善对策并确保完成。

3.4 NPI Test & Support Test

3.4.1

3.4.2 Prepare and ensure test plan and instructions are ready for pilot run.准备并确保测试计划和作业指示在试作前完成。Prepare and ensure the fixtures and program for ICT and functional is ready for

pilot run.

准备并确认ICT 测试和功能测试夹具和测试程序在试作前完成。

3.2.3 Perform test process verification during all stages of run for documentation

correctness and process adequacy to meet expectation.

在试作时检查测试的各个阶段，调整测试文件和制程以满足生产需要。

3.2.4

3.2.5 Capture test performance and debug results.调试测试程序，提高测试效率。Follow up and close all issues found during the run where improvement action

or change is necessary after the run.

针对试作发现的测试问题，跟进改善措施并确保完成。

3.5 NPI Equipment & Support Equipment for Pilot Run

3.5.1

3.5.2 Implement the layout of machines and line from IE when require按照IE 的规划，执行机器设备和生产线的布局。Prepare and ensure that program for chips and IC placements is ready for pilot

run.

准备并确保试作用的SMT 贴片机程序完备。

MEP-073.5.3

3.6 PMC

3.6.1 For consigned materials, confirm correct and sufficient materials base on

internal BOM and pilot run quantity.

对客户提供的物料，根据内部BOM 和试作数量，确认物料正确性，数量足

够

3.6.2 For purchase materials , buyer / material planner shall study delivery

requirements, lead time and place order of materials accordingly.

对于采购的物料，采购员物料计划员根据生产要求，物料购入时间，正确

地下定单购买物料。

3.6.3 Buyer or procurement engineer may propose alternative suppliers for any

materials if necessary, subject to customer’s approval and qualification. No

deviation of parts from AVL is acceptable until customer’s approval is

received.

如果部分物料有需要得话，采购员和采购工程师可以建议其他供应商给客

户评审。如果未经客户批准，不得采购任何没有列入AVL 的物料。

3.6.4 All material issues and purchasing related matters can be referred to customer

via program coordinator or program manager.

任何物料问题与采购问题可以通过商务助理或经理与客户联系。

3.7. QA

3.7.1

3.7.2

3.7.3 Provide Q-plan and instruction for verification during pilot run.提供试作所需品质计划和作业指示Capture all run results and present to team members during review meeting.收集试作时所有数据，并在总结会议上提出。Provide quality plan for incoming inspection and outgoing quality assurance.

提供进料检验和出货品质保证计划Prepare and ensure that there is sufficient feeders for materials.准备并确保有足够的SMT 供料器。

4.0REFERENCE DOCUMENTS 参考文件

4.1.

4.2. MEP-03 Generic Manfacturing Process Flow ChartMEP-06 Engineering Change Order Control Procedure

5.0APPENDIXS 附录

5.1.

5.2.

5.3.

5.4 APPENDIX AAPPENDIX BAPPENDIX CAPPENDIX D

APPENDIX E

APPENDIX F-New Product Introduction Flowchart-Project Launch – Customer Information Checklist sample-New Product Introduction Checklist sample-Generic Process flowchart sample-Process Management Plan sample-NPI report sample5.55.6

MEP-076.0TOOLS / EQUIPMENT 工具 / 设备

6.1. Base on the process plan.

基于制程计划。

7.0DEFINITION 定义

7.1

7.2

7.3

7.4

7.5

7.6

7.7

7.8PM NPI QA DCC PMC TQC OMS A VL - Programs Manager. 商务经理- New Product Introduction 新产品引进- Quality Assurance. 品质保证- Document Control Center 文件控制中心- Production Material Controller 生产物料控制- Total Quality Control. 全面质量控制- Operational Method Sheet 操作方法表- Approved vendor list 被认可的供应商清单

8.0PROCEDURES 程序

8.1. New Product Introduction meeting and PM preparation

NPI 会议和商务部经理准备相应资料

.

8.1.1. The generic NPI flowchart which contain the information on the NPI flow, area

responsibilities and NPI activities is shown in appendix A.The PM (or nominated

representative / assistant) responsible for a project will collect and check all necessary

information listed in the Customer Information Checklist (Appendix B).

附录A 通用得NPI 流程图包含了NPI 的过程，职责分工，NPI 的具体工作。商务经

理(或提名代理者/助理) 负责收集和检查该项目所需资料并列于客户资料清单上(

见附录B) 。

Base on project schedule and information availability / adequacy, the PM will organize

an NPI meeting. The first NPI meeting will be attended by representatives from

Programs, Engineering (Product, Test, Process, Equipment),NPI, QA, DCC, PMC and

Purchasing. Depending on the situation the Industrial Engineer and a representative

from the Facilities may also be required to attend the meeting. These people will form

a project team and an NPI leader will be named during this meeting

. 基于项目的进度表和资料的有效性/适用性，商务经理组织NPI 会议。首次NPI 会

议由商务、工程(产品、测试、工艺、设备) 、NPI 、QA 、DCC 、PMC 、采购代表

参加。根据情况 IE和工夹具负责人也要参加。 在会议期间这些人来自于项目中

并指定 NPI 领导者 。

The PM will brief all project team members on any information regarding new product.

商务经理要将任何有关新产品的信息通报给项目相关的所有人员。8.1.2. 8.1.3

MEP-078.1.4The NPI leader, using the NPI Checklist (Appendix C), will allocate the activities to be

performed . The NPI team will commit to a completion date of pilot run. NPI activities

may be short listed as follows:

NPI 领导者用NPI 清单(附录C) 分配各项工作。NPI 成员须按期完成交给的任务。N

PI 活动简要如下：

8.1.4.1. Production line layout and setup生产线的布置和建设。

8.1.4.2. Machine software programs generation. (Automatic assembly and test

programs)

机器程序的输入(自动组装和测试程序) 。

8.1.4.3. Product definition on MRP system (Item Masters, Product Structure

AVL)

产品定义于MRP 系统(主要项目、产品结构、客户核准供应商的

清单)

8.1.4.4. Desktop generated manufacturing documentation, i.e., Quality, Test

and Assembly plan (TQC OMS)

生产用的文件，如品质、测试和组装计划(TQC、OMS) 。

8.1.4.5. Specification, purchasing and expediting of tooling, jigs and fixtures.

工夹具的规格、购买、分配。

8.1.4.6. Materials expediting and Customs License Application

物料分配与客户特许的请求。

The NPI Opening-Meeting portion of the NPI checklist has to be signed by the

representatives from the various departments. Thereafter, the original copy of the

checklist should be sent to DCC.

各部门负责人于NPI 清单的 签名然后将原始的清单发送到文控中 心。

Project team members with any specific question or information requirement can be

brought to the attention of PM and/or NPI leader during or after this meeting.

在会议后或期间，项目成员将任何特殊问题或资料需求告之商务经理或NPI 领导

者

The NPI leader will decide the actual NPI date during this meeting. This date is usually

based on either the tooling or material due dates.

NPI 领导者在会议期间决定实际的NPI 日期。这个日期取决于其他加工或物料收

到期。

A project launch Milestone / Gantt chart will then be generated by the NPI leader using

either MS Excel or MS Project (depends on availability).

项目进度的里程碑/甘特图由 NPI 领导者用Excel 或 MS Project方式发出。

Subsequent NPI meeting to discuss about project related matters could be organized by

the PM or NPI leader as and when required. Preferably, it should be done on a regular

basis prior to the actual NPI day.

后续的NPI 会议应该在试 作前， 由商务部经理或NPI 领导者主持召 开，

讨论与项目相关工作的完成情况 。

All questions or clarifications of information are to be handled by the PM and/or NPI

leader by going to appropriate customer contact or any other suitable person. The

information thus obtained will then be given to the respective team members.

所有问题和资料的澄清由商务经理或 NPI领导者联络客户或适当的人员。

信息获得后将给各个成员8.1.5. 8.1.6. 8.1.7. 8.1.8. 8.1.9. 8.1.10.

MEP-078.1.11. PM submit all customer’s documents to DCC for distribution to project team members.

商务经理将客户文件交文控中心，由 文控中心发放给项目成员。

8.2. IE will carry out a capacity study to check any requirement of new line to accommodate the mass

production of the new product. The NPI and Support equipment will set –up the new line if the loading

of new product require it.

IE担负产能研究以适应新产品量产需求。如有必要NPI 和支持设备者将建设新线。

8.3. The process engineer will generate internal Bom which will be input into MRP system by DCC and

release to system upon verification by the process engineer. For non consigned parts, purchasing will

reels and the appropriate packaging.

工艺工程师建立内部BOM ，由DCC 输入MRP 系统，完成后交工艺工程师审核。非客供物料，采购

确认物料的包装形式以满足SMT 进料器的要求，如SMT 、A.I. 、整卷和相应的包装。

PMC will expedite and receive materials, attempting to have all parts in house 48 hours before NPI kit is

due to be issued.

PMC 分配和发放物料，所有物料尽量在NPI 发料48小时之前入仓。

The PMC department representative should regularly communicate with the store representative who

will be picking the “brown box” 1 week before planned NPI date. When the NPI assembly is clean-to-

build, the store representative will pick kit to “brown box” using the pick-list.

PMC 项目负责人应当通知货仓负责人在试作前一星期开始准备“棕色箱”。当生产线准备好进行

生产时，货仓负责人根据发料单发出“棕色箱”. 8.4. 8.5.

8.6. The "Brown box" includes the following:“棕色箱”包括：

8.6.1. Parts from store locations. 内部零件的储存位置。

8.6.2. Parts from external store locations. 来自外部零件的储存位置。

8.6.3. Programmed IC’s (i.e. not blanks)输入程序后的IC (无空白)

8.6.4. Printed labels (i.e. not blanks)打印的标签 (无空白)

8.6.5. Packaging (e.g. bags, boxes)包装(盒、箱)

8.7 Production Supervisor will confirm item by item and then signs to acknowledge possession of all items in

“brown box”. The “brown box” should be complete and on the floor at the time agreed during the NPI

meeting.

生产主管逐项检验所有“棕色箱”并签名。“棕色箱”必须于NPI 会议同意的日期完成。

After the “brown box” arrives on the floor, the QA Representative will audit its integrity based on the

Customer BOM.

“棕色箱”发出之后，QA 负责人根据客户BOM 仔细检查物料。

The Production Representative also will audit the “brown box” to ensure the correct quantity has been

issued. Both these representatives will then retrieve the NPI checklist from DCC and sign for the

completeness of the audits. This checklist is then presented for verification to the NPI leader.

生产负责人仔细检查“棕色箱”确保物料数量足够。相关负责人检查完成之后，应当从DCC 取回N

PI 查检表并签名，然后，NPI 查检表送交NPI 领导者确认。. 8.8. 8.9.

MEP-078.10. Production will set up the line with the material. This should be done before the NPI start time,

so that product building can start at or as soon as possible after the planned NPI starting time

生产部要将物料安放到生产线上。由于这项工作需要在试产之前完成，所以NPI 启动时，

相应的准备工作就可以开始。

To ensure set-up and other preparations can take place prior to NPI, the Assembly, Test and

Quality documentation should be available at the same time as the brown-box issue time. The

Process / Product Engineer will validate the documentation ensuring that visual aids are clear and

unambiguous and that instructions are effective.

为了确保所有的准备工作可以在试产前完成，工艺，测试，品管的相应文件应当在“棕色

箱”发出前完成。产品工艺工程师应当确保文件的图片指示清楚明白，指示明确有效。

The production will build the pilot run base on the TQC OMS work instruction. Each operator

will be trained to understand and follow the work instruction which is display in each station.

产品的试作应以TQC 、OMS 工作指导书为基础，所有的作业员需经过训练并且能确实依

照 现场的作业指导书作业 。

The process engineer will be present in the line during the pilot run to assist in training and

showing the operator the correct methods of assembly and cautions points to take note and verify

for station quality .

当产品试产时工艺工程师需在现场协助，指导作业员正确的操作及注意事项，并确认制程

品质。

NPI process and Support Process will prepare and ensure that the process flowchart, process

management plan, works instructions, jigs and fixtures are ready to support NPI build which

processes can include SMT, PTH, component preparation, manual stuffing, box-up and final

assembly. A sample of process flowchart which provide the information on the detail process

flow of the new product is shown in appendix D. A sample of process management plan which

provide the information on the process plan and control of key parameters to ensure built in

station quality is shown in appendix E.

NPI 工艺工程师应确保生产流程图，工艺管理计划，作业指导书，测试夹具均已准备完毕

以确保正式生产正常进行，正式生产还包括SMT 、PTH 、零件、手插件、外壳组装、最终

组装。生产流程图提供了新产品流程的详细信息(格式参考附件D) ；工艺管理计划则包含

工艺计划， 关键参数的控制的有关信息，以确保各工位的品质(格式参考附件E)

QA and the process engineer will carry out the process verification to confirm the capability of

each station and to note down any issues to resolve for continuous in the mass production.

QA 及工艺工程师应对流程进行确认以确保各工位符合产能规划，并记录下各种异常并在

量产 前加以解决。

NPI Test / Support Test Engineering will setup test equipment, fixtures, programs and test

instructions so that it is ready on time for the pilot run.

QA and test engineer will perform test verification on the ICT and functional testing. Any issues

will be noted down for corrective actions to be implemented in mass production for continuos

improvement.

产品试生产时，NPI 测试工程师应准时准备好测试设备、夹具，测试程序及测试作业指导

书。QA 及测试工程师应确认ICT 和功能测试的有效性，记录下各种异常并采取改善行动

以确保量产的顺利进行，并持续改善。

The PMC representatives should be available to provide priority support for any materials issues

and to be a single point of contact for materials issues.

PMC 对所有的原料应优先安排，任何的原料异常需反映回PMC 。8.11. 8.12. 8.13. 8.14. 8.15 8.16. 8.17.

MEP-078.18. The NPI leader will monitor the NPI build. Normally, the NPI leader will be on the line for at

least the first quantity of units through the process. The NPI leader should be available

throughout the duration of preparations for and building of the NPI units to resolve any product

issues that may occur.

NPIleader 应监控整个NPI 的生产，正常情况下，NPIleader 需在生产现场监控至少第一片

板的生产并确认其品质。此外NPIleader 应参与NPI 的各个准备阶段并对可能发生的问题

加以解决。

All NPI products will be audited / inspected by QA to ensure total quality built in before

shipment to customer.

所有的NPI 产品在出货给客户之前需经过QA 的品质确认。

If there is an onsite pre-shipment customer audit, then the Quality Department will be

responsible for the submission of the NPI lot to the auditor. Quality will ensure that the needs of

the customer auditor are looked after and that he is provided access to requested equipment

and/or information to carry out his audit.

NPI 产品出货前如客户来现场稽核，QA 部需负责协同客户稽核。QA 需要保证提供客户需

要得到的资料和设备。

Program is responsible to coordinate with the customer for the shipment of the pilot run

samples.

商务部负责同客户协商试生产样品的出货事宜。

An NPI Review meeting is held as soon as possible after the completion of an NPI. QA will

present the collected quality data from the various inspection and test stations. All issues

pertaining to quality and productivity will be discussed with respective ownership of the

problem being assigned. QA will follow up the corrective actions and verify its effectiveness.

NPI leader will generate the NPI report and circulate for approval before submission to DCC

and then to the customer. A sample of NPI report is shown in the appendix F.

试作完成以后，将尽快召开NPI 总结会议。QA 介绍从测试和检验处收集到的数据。所有

的有关品质和生产问题将被 讨论，并提出解决问题的负责人。 QA

将跟进这些改善并确定是 否有效.

A period of a number of weeks may pass before the customer approves the product based on

their product burn-in and stress testing, alternatively an immediate ramp to production quantities

may be required by the customer.

客户需要几个星期的时间进行产品的信赖和老化测试, 也能马上进行量产。

If engineering have no issues, production may continue to build the product immediately after

the NPI if so dictated by the customer’s requirements.

如果试作没有有任何工程问题，在客户的要求下，可以马上进行生产。

Engineering and QA then monitor the firstproduction build of the product. Engineering is

responsible for ensuring that all parts of the process are achieving the quoted times and that all

the corrective actions are in place, assuming that sufficient time existed between the NPI build

and this first Engineering Build. QA is responsible for gathering further quality data, such as

Gauge R+R and Cpk studies if necessary.

工程部和QA 监督第一次生产。如果在试作与量产中间有足够的时间，工程部负责保证所

有的站别达到预计工时，所有的改善措施已经完成。QA 负责收集进一步的数据，例如G

R&R， Cpk 。8.19. 8.20. 8.21. 8.22. 8.23. 8.24 8.25.

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8.26. One month later, QA will again monitor the same product on the same production line and

recalculate the Cpk values previously measured or run an alternative statistical test if it isdeemed necessary. The PMP will then be reviewed and corrective actions will be assigned tothe relevant departments, if the Cpk value has reduced since the NPI build is below 2.0.QA 在一个月以后，如果有需要的话，重新计算该条生产线该项产品的 Cpk与以 前的Cpk 作比较 。8.27

Once everything on the NPI Checklist is completely filled-in and everyone signs on the NPIClosing-Meeting portion on the checklist and sent to DCC, the NPI can then be deemed to becomplete.

当NPI 查检表填完相应项目，所有成员签名后，送到DCC 保存。NPI 可以结束。

9.0USE OF STATISTICAL METHODS IN NPI 在NPI 中用运的统计方法

9.1

As the strategies of NPI is to ensure build in quality at source, the process management plan(PMP) for any new product is derived base on the concept of FMEA which emphasize oncontrol of key factors that prevent potential failure. The key process parameters which willprevent potential failures and defects are identified and control at each station to ensure buildquality at each station.

由于NPI 的理念是在产品的引进阶段，开始保证产品品质，所以NPI 的工艺管理计划是基于

FMEA 的概念上的，强调对工艺关键参数的控制和对潜在失效模式的预防的管制方式。

The statistical process control (SPC) is used to control the key input and output processparameters that will enable build quality and prevent any potential defects. The followingcontrol charts are used for variable data which can be measured:

统计制程管制时通过控制工艺的各种参数，来保证产品品质预防问题发生。下列控制图是用来控制计量变量

9.2.1 X-R chart for individual reading./X-R 图适用于个体变量9.2.2 X-bar R-bar chart for variable data with readings range from 2 to 10.

X-bar R-bar 图针对2-10个变量的波动范围的管制

For attribute data, the following control charts are used for the purpose of SPC control . Thetype of attribute chart which is selected for SPC is shown in the PMP depending on theapproprietness of the chart to control the parameters in the situation.

对于计数变量，下列管制图用于统计制程管制。在PMP 中所用的计数值管制图取决于具体的应用环境。

D.P.P.M chartp chartnp-chart c-chart The statistical technique on the process capability analysis will be used to ensure and confirmthe capability of each process to build quality at the critical stations. A sample of PMP whichprovide the information on the process flow, key parameters to be controlled, type of controlcharts , requirement of capability analysis , responsible person , etc is shown in the appendix E.

9.2

9.3

9.2.1 9.2.2 9.2.3 9.2.4

9.4

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在工序产能分析上采用统计技术来确认和验证每个工序的产能，从而建立检验工序的品质。在工艺流程中预防PMP 的信息：关键参数的控制、控制图的类型、产能需求分析、个人职责等见附录E 。

9.5

The statistical techniques for trouble-shooting like parento analysis, fishbone diagram , multiplechart and trend regression will not be emphasized in the NPI as the strategy of NPI is to

emphasize on build in quality. These statistical tools which will become handy when problemshave occurred will be rarely be employed in the NPI except many quality problems areencountered during pilot run.

解决问题采用的统计技术如：柏拉图、鱼骨图、多重图和趋势图的功能在NPI 中的效果并不明显。NPI 方针强调建立品质系统来防止问题的方式。而这些统计工具是用来针对解决大量或严重的问题已经发生的状况。

The statistical technique on design of experiment will only be used to breakthrough in findingthe root cause to resolve very complicated problem which is identified by parento analysis butthe technical knowledge and the expertise cannot resolve.

通过柏拉图分析出来的复杂的，难以通过经验来直接解决的问题，可以利用统计技术中的实验设计方法来分析出问题的根源。

9.6

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APPENDIX A

Sample of generic NPI flowchart

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APPENDIX B

Sample of Customer Information Checklist

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APPENDIX CSample of NPI Checklist

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APPENDIX D

Sample of Generic Process Flowchart

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APPENDIX E

Sample of Process Management Plan

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APPENDIX F

Sample of NPI Report (Cover Page)

FUNCTION Process Engineer

SIGNATURE ________________

DATE ________________________________

________

NPI Senior Engineer ________________Quality EngineerTest EngineerProgram Manager

__________________________________________________

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APPENDIX F

Sample of NPI Report (Content)

Contents of NPI Report

1. Purpose

2. NPI Process Flow3. Material Issues4. Solder Paste Printing5. Machine Placement6. Reflow

7. Reflow temperature profile8. Post Reflow Inspection and Yield9. Manual Insertion10. Wave Soldering11. Touch up12. Depanelization 13. Inspection

14. Mechanical Assembly15. In Circuit Test and Yield

16. Functional Test and Yield17. Final Inspection 18. Labeling and Packing 19. Post Pack Audit 20. On-going Reliability Test21. Items for Improvements