总机接打电话英文版范例

总机接打电话英文版范例

1. 外线客人转房间电话英文版范例：

Hello! Sir!

speaking, please tell!

Outside there is a gentleman ask you to give your call to come in? Good / I'm sorry, I do not know.

Please wait / that bother you

你好！先生！

我是，请讲！

外线有一位先生找您，要给您转接进来吗？

好的/不好意思，我不认识。

请您稍等/那打扰您了。

2. 客房预订： Tel: Hello! Here is the huagang HNA Resort, what can I do for u ?

Guests: Hello! I want to book tonight / tomorrow / acquired / specific date the room?

Tel: # # Mr. /madam , Hello! When do you move in, a few days, when the check-out?

Guest: I live three days or ... ...

Tel:## Mr. / Ms， three days of your stay, # stay #, # # check out, right? Guests: Yes.

Operator: Sir Do you have a few people want to stay?

Guests: one / two / three or more

Operator: We have different rooms correspond to different price, Superior Garden View Room, Deluxe Garden, standard rooms, suites, bed room and so on. / More of your people, I suggest you check # # room. / You have fewer people, I suggest you check # # room.

Guest: Yes, I want to # # # sets the room.

Operator: Sir, we # # # # # per room is ## dollars.

Guests: # # # dollars? Can cheaper? / # # # Room, how? I change the price a little higher prices.

Operator: Sir / Madam, I am sorry, the price is so much. If you become a member of our joy we will have some preferential policies.

Guest: What policy?

Tel: stay the first night the first sixty yuan price reduction, consumption rates will accumulate points to redeem gifts or items of different products.

Guests: how to do it?

Operator: You can be in the front desk Check In, or call 95071949, online

registration www.hnahotel.com.

Guests: Yes.

Operator: Sir / Madam , can I have your name?

Guests: # # #

Tel: # # # is it? / I'm sorry, please repeat ，can u spell it ?

Guests: # #

Tel: # #, right?

Guests: Yes

Operator: Sir / Madam, leave me your contact information.

Guests :####

Tel: # # Dear Sir / Madam, you stay # #, # # # check out, your room is # # set the price # # million, your contact information is # # #, right?

Guests: Yes.

Operator: Hello, what if questions, please call again consulting, Huagang HNA Resort Thank you for calling, have a nice day!

总机：您好！这里是花港海航度假酒店，请问有什么可以帮助您的？

客人：你好！我想要预定今晚/明天/后天/具体日期的房间？

总机：##先生女士，您好！请问您什么时候入住，住几天，什么时候离店？

客人：我住三天或者……

总机：先生/女士您入住3天，##入住，##离店，是吗？

客人：是的。

总机：先生请问您有几个人要入住？

客人：一个/两个/三个以上

总机：我们这里有不同的房间对应不同的价格，高级园景房、豪华园景、标准间、套房、大床房等。/您的人比较多，我建议您入住##房间。/您人比较少，我建议您入住##房间。

客人：好的，我要##房间#套。

总机：先生我们##房是###元一间。

客人：###元？可不可以便宜点？/###房间怎么样？给我换价位高一点的房价。

总机：先生/女士，十分抱歉，房价就是这么多。如果您成为我们的喜悦会会员我们会有一些优惠政策。

客人：什么政策？

总机：首次入住首晚减免六十元房价，消费金额将会累积成积分兑换不同的礼品或项目产品。

客人：如何办理呢？

总机：您入店时可在前台办理，或者拨打电话95071949，网上注册www.hnahotel.com.

客人：好的。

总机：先生/女士，请问您的姓名？

客人：###

总机：###是吗？/不好意思，请您重复一下, 你可以拼写一下吗？

客人：##

总机：##，是吗？

客人：是的

总机：先生/女士，你的联系方式留一下。

客人：####

总机：##先生/女士，您##入住，###离店，您订的是##房间，价格##元，您的联系方式是###，对吗？

客人：是的。

总机：如果您好有什么问题，请再次拨打电话咨询，花港海航度假酒店谢谢您的来电，祝您愉快！

3. 开通国际长途/国内长途

Operator: Hello, operator! Is there anything I can help you? /what can I do for u?

Guest: I want to make the foreign / domestic phone calls how? / How could not get through it?

Operator: Sir is like this, you have not opened to international / domestic long distance it?

Guests: none.

Operator: Yes, the long-distance phone needs us to help you open, you make friends at the front desk for the deposit?

Guests: Yes. / We are meeting, and I do not know.( 1 )/ No.

Operator: Well, I can help you to confirm front desk, back to you later, can it? (1——lead to 1)/ Mr, Miss, opened long-distance needs to deliver at least 100 yuan deposit, Then they will notify me help you open. (2——lead to1)

Guests: Yes. / S forget it.

Operator: Thank you for calling, I wish you happy! /have a nice day!

# # # #

总机：你好，总机！请问有什么可以帮您的？

客人：我要打国外/国内的电话怎么拨打？/怎么打不通呢？

总机：先生是这样的，您有没有开通国际/国内长途呢？

客人：没有。

总机：是这样的，长途电话需要我们帮您开通的，您在前台交友押金吗？

客人：有的。/我们是会议的，我不知道。(1)/没有。(2)

总机：那好，我帮您到前台确认一下，稍后给您回复可以吗？(1——转1)/先生、小姐，开通长途需要交付至少100元的押金，之后他们会通知我帮您开通。(2——转1)

客人：好的。/那算了。

总机：谢谢您的来电，祝您愉快！

####

To 1:

Operator: Sir, Hi! Your phone has been opened, would you know how to make it? Guests: do not know.

Tel: Call the phone number abroad, dial 90 before the area code and area code plus international, domestic long-distance calls before the number 9 and 0. Guest: Yes, thank you!

Operator: I'm glad for you, if you have any questions, please call to consult/let us know, have a nice day!

转1：

总机：先生、小姐您好！您的电话已经开通，请问您知道如何拨打吗？

客人：不知道。

总机：拨打国外的电话在号码前加拨90加国际区号和地区区号，拨打国内长途在号码前加9和0。

客人：好的，谢谢！

总机：很高兴为您服务，如果有什么问题请打电话咨询，祝您愉快！