外贸报价跟踪邮件
外贸中经常遇到这样一种情况,回盘后,很长一段时间都不见客户出现,那作为一个外贸人员该是如何去跟踪的呢?
一. 适时的跟踪时间。
一般来说,根据客户发给你询盘的时间,定位为你回盘的时候,因为可以确定那是他的working day.
在你回盘后的三天,就应该发一封跟踪信给客户了,记住,你并没有和客户有过任何深刻的交流,所以出击虽在他即将要忘记你之时。
在第一封跟踪信过后,依然没有任何消息,那就应该考虑在十天后再发一封信过去了解为什么没有回复,或者是对 产品是否不满意等,
接着是便是第20天左右的时候再跟进。通常这种时候还没有回信的话,说明,他还没有准备采购,亦或是他已经向别人订货了,好吧,
其实还有各种各样的原因。
那接下来便是维系关系了。
一个月给他发一封新的报价,亦或者是讲自己公司的一些近况告之等,让他的记忆中有一个你的存在。
二.怎么去写跟踪信。
第一 次的时候,你可以:
Dear xx,
Any news?
Best Regards
xxx
第二次的时候:
Dear xx,
Hope you are fine, my friend.
It is regret that I haven't receive any information from your side. May I have your idea
about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to
lost a good customer like you!
If there is anything we can do for you, we shall be more than pleased to do so. Hope we
can build good cooperation with your
Hope you are fine, my friend.
It is regret that I haven't receive any information from your side. May I have your idea
about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to
lost a good customer like you!
If there is anything we can do for you, we shall be more than pleased to do so. Hope we
can build good cooperation with your
Hope you are fine.
It is regret never get any reply from your side,may i have your idea about the offer?
We will try to satisfy you upon receipt of your reply.
Anything can do for you? Pls let me know.
Hope we can build good cooperation with your.
Best Regards
XXX
(这是询问客户对产品的意见以及为什么不会信的原因)
第三封跟进信,
XXX
Glad to contact you again!
Do you still looking for xxx(产品)?Hope our offer are workable for your market!
Sorry that we still never receive any information from you.
Any feedback about our offer, including price,quality,etc.?
No matter positive or not, it is great help for us to meet your requirement.
Looking forward to your reply soon!
xxx
(询问对方我们有什么地方是可以改进的)
之后的刺激跟踪信,你可以尝试不一样的内容,
可以是新产品的报价,亦或者是你们公司最近有什么活动,如展会的...
like:
xxx,
Good day!
I am writing for keeping in touch with you for further business.
If any new inquiry, welcome to contact me.
Attached our latest products catalog for reference.
By the way, how about your order about the xxx(产品),if still pending i would like to offer our latest prices.
Thanks and best regards
xxx