电话英语寒暄语

Answering the phone call:

Hello? (informal)

Thank you for calling Boyz Autobody. Jody speaking. How can I help you?

Introducing yourself:

Hey George. It's Lisa calling. (informal)

Hello, this is Julie Madison calling from ....(formal)

Asking to speak with someone:

I am looking for....我想找下。。。。

Can I talk to...?

May I speak with...., please?

Speaking. (本人接)

Hold on, please. (非本人接)

I guess he is not available right now.

Could you hold on for a second?

Connecting someone:

Would you mind calling back later?

Can I call you back later, maybe ten minutes later?

Can you transfer my call to line 100?

I'll connect you to extension 103.

Hold on, please.

I guess he is not available right now.

Could you hold on for a second?

I'll put him on.

I'll put you through to his office.

Making special requests:

听不清楚

1. Sorry, I didn't catch you.对不起, 我听不懂你说的。

2. Sorry, I didn't understand. 抱歉, 我听不懂。

3. Sorry, I didn't get what you said. 对不起, 我没听懂你说的话。

4. I can't hear you very well. 我听不太清楚。

5. I can barely hear you. 我几乎听不到你说的。

6. I'm having trouble hearing you. 我听不清楚。

7. We have a bad connection. 通讯效果不太好。

8. I can't catch what you are saying. 我听不太清楚你说的话。

Taking a message for someone:

Sammy's not in. Who's this? (informal)

I'm sorry, Lisa's not here at the moment. Can I ask who's calling?

I'm afraid he's stepped out. Would you like to leave a message?

He's on lunch right now.Who's calling please?

He's busy right now. Can you call again later?

I'll let him know you called.

I'll make sure she gets the message.

Leaving a message with someone:

Yes, can you tell him his wife called, please.

No, that's okay, I'll call back later.

Yes, it's James from CompInc. here. When do you expect her back in the office? Thanks, could you ask him to call Brian when he gets in?

Do you have a pen handy. I don't think he has my number.

Thanks. My number is 222-3456, extension 12.

Confirming information :

Okay, I've got it all down.

Let me repeat that just to make sure.

Did you say 555 Charles St.?

You said your name was John, right?

I'll make sure he gets the message.

Listening to an answering machine:

Hello. You've reached 222-6789. Please leave a detailed message after the beep.Thank you.

Hi, this is Elizabeth. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can.

Thank you for calling Dr. Mindin's office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at 333-7896.

Leaving a message on an answering machine:

Hey Mikako. It's Yuka. Call me! (informal)

Hello, this is Ricardo calling for Luke. Could you please return my call as soon as possible. My number is 334-5689. Thank you.

Hello Maxwell. This is Marina from the doctor's office calling. I just wanted to let you know that you're due for a check-up this month. Please give us a ring/buzz whenever it's convenient.

Finishing a conversation:

Well, I guess I better get going. Talk to you soon.

Thanks for calling. Bye for now.

I have to let you go now.

I have another call coming through. I better run.

I'm afraid that's my other line.

I'll talk to you again soon. Bye.

I wish you a nice day.

Have a good day!

PS:

Are you available right now? 你现在方便吗？

I am just wondering if it is possible that you could ....(寻求帮助)

发生上面的情况, 你可以请对方在重复一遍, 你可以说:

1. Pardon?请再说一遍好吗?

2. Excuse me? 请再说一遍? 上列两句都是对不起之意, 但用在会话上, 如果后面没有接说明, 并且语尾上扬, 就是要对方再说一次。听到这句话时就要知道对方要自己再说一遍。

3. I beg you pardon? 能请你再说一遍吗?(此句有请求对方原谅及再说一次的意思)

4. Could you repeat that, please? 能请你再说一遍吗?

5. Would you say that again? 你能再说一遍吗?

请对方说慢点的说法:

1. Would you speak more slowly? 你能再说慢一点吗?

2. Could you speak up a little? 你能在大声一点吗?(speak up 大声说=speak out)

3. Would you speak more clearly? 你能再说清楚一点吗?

4. Would you explain more for me? 可以为我解释一遍吗?

5. Please speak a little louder. 请讲大声一点。

6. Would you slow down, please?清说慢一点好吗?