英文拜访邮件

书写商务英语邮件的方法，预约拜访,或者向对方通报投诉内容 前言 : 在确定商务拜访时间中，包括已确定与对方之间交易，或者为了确定交易而需要拜访对方，以及一直有相互来往等情况。不管是哪一种情况，为了拜访对方公司，而需要确定日程时，应该优先考虑对方的情况，选择适合对方的日期和时间。 另外，如果对产品或者服务存在不满而需要发送邮件时，应该从对方那里得到最高赔偿，而且，还需要圆满地解决问题。只是通过邮件倾述一些不平与不满，不会得到好结果。

正文 : 常用句型

1. 向对方表示拜访想法时/ Why don't we meet and continue ~~? =〉 Why don't we meet and continue thediscussion? 我们是否应该见面再继续讨论一下？

*Can we visit you and discuss the matter sometime next week? 我们是否可以在下周的某个时间拜访您，讨论一下那个问题？

*Let's set up a meeting at your convenience. 在您方便的时候再开个会吧。

2. 在谈论约会时间时/ Would you please tell us ~~? =〉 Would you please tell us the most suitable date for you? 您能告诉我们什么时候最方便吗？

* We would like to fix the date at your earliest convenience. 我方希望将日期定在贵公司最方便的时候。 * Please let us know your convenient date ahead of time. 请提前告诉我们您什么时间方便。

* Let me inform you of our scheduled arrival time beforehand. 我会提前告诉您我们预定抵达时间。

3. 变更约定日期时 / Can we reschedule ~~? =〉 Can we reschedule our meeting? 是否可以重新调整一下预定开会日程？

*Can we rearrange our meeting? 我们可以调整一下我们的会议日程吗？

*If you would like to change the schedule, please let me know how to adjust it. 如果贵方想调整日程，请将详情告知我方。

*Is it possible to readjust the schedule? 是否可以重新调整一下日程？

*How about postponing the schedule a bit? 将日程向后推迟一段如何？

4. 确定约会时/ I'd like to confirm ~~. =〉 I'd like to confirm ourmeeting schedule. 我想确认一下会议日程。 *I'm writing to confirm our arrival time. 我给您发邮件的目的,是为了确认一下抵达时间。

*This email is to confirm our visit next week. 发送邮件目的是,为了通报一下我们确定的下周拜访贵方的日程。 *This email hereby confirms that we will visit your company. 籍此email确认，我们将参观贵公司。

5. 有投诉事项时/ We are dissatisfiedwith ~~? =〉 We are dissatisfied with your product. 对贵公司的产品，我们不太满意。

*We are unhappy with your recent delivery. 你们最近的发货情况，让我们很不满。

*We have some complaints regarding your product. 我们接到了一些关于贵公司产品的投诉。

*We have some complaints concerning your service. 我们接到了一些关于贵公司服务的投诉。

6. 申请解决不满事项时/ We would like to ~~. =〉 We would like to get it serviced. (对于有问题的部分)请提供服务。 *We would like to be compensated for the inconveniency and trouble you havecaused us. 对于由贵公司所引起的不便和问题，我方要求贵方提供赔偿。

*Your product was less than satisfactory. 贵公司的产品没有达到我们预期要求。

*We will return products with any defects right away. 我们将立即返回有问题的产品。

*Please return the defective product at your cost. 对于存在缺陷的产品，请贵公司承担运输费用。

*We want a formal apology from your company. 要求贵方进行正式道歉。

7. 关于投诉事项，需要了解对方公司政策时 / Let me know ~~. =〉 Let me know your repairs and returns policy. 请告诉我方贵方有关修理与返回的政策。

*Let me know your exchange policy. 请贵方告诉我们贵方有关交换的政策。

*Let me know how I can get the product repaired. 请告诉我如何进行产品修理。

*I would like to be provided with information on your repairs and returnspolicy. 请告诉我方贵方有关修理与返回的政策。

*What should I do if the product needs to be repaired or replaced? 需要修理或者更换产品时，应该怎么做？

经常用到的文章格式 =〉

经常用在商务邮件结尾的词 Sincerely, Sincerely yours, Yours truly, Respectfully, Respectfully yours =〉

一般用在邮件结束时的词 Regards, Best regards, Best wishes, All the best

拜访时需要附带,或者发送邮件时可作为附件发送的报告 * sales report 营业报告 * monthly report 月报告 * financial statement 财务报表 * balance sheet 资产负债表 * profit and loss statement 损益表

约定见面时间 * 5 pm Korea time 韩国时间下午5点 * 10 am our time 按这里的时间上午10点 * 2 pm local time 本地时间下午2点

* 电子邮件实例1

From: [email protected] To: [email protected] Good morning. Regarding the recent matter, Director Hong would like to visit your company sometime next month. Could you please email me with your most convenient dates? Sincerely yours, Hong Gil-dong Office Phone: 82-2-123-4567 ext.789 Cell Phone: 82-10-987-6543 Fax: 82-2-123-7896 Email: [email protected] 中文解释 您好！关于此方案,我方希望能够当面协商。因此我方计划派出Hong董事拜访贵公司。不知何时方便，请贵方告知我司。

* 电子邮件例示2

From: [email protected] To: [email protected] Good afternoon. We feel sorry to tell you that there have been increasing cases of customer complaints regarding your products. Please try to find out what causes the problem. We are very unhappy with this situation. We may have to meet and hold a meeting to discuss the problem. I look forward to hearing from you soon. Sincerely yours, Hong Gil-dong Office Phone: 82-2-123-4567 ext.789 Cell Phone: 82-10-987-6543 Fax: 82-2-123-7896 Email: [email protected] 中文解释 您好！我非常遗憾地通知贵方，现在越来越多的消费者就贵公司的产品提出了投诉。 请确认问题究竟出在哪里。发生这种事情，我方也感到非常遗憾。为了就此问题进行协商，我们可能需要见面进行协商。期待贵方的回音。

I'm writing to introduce our product and services for you.

Can I visit you and introduce our product and services sometime next week?

Would you please tell us the most suitable date for you?