商务会议流程

对话：盈利和亏损

Accountants and auditors look at many different types of numbers to record the success or failure of a company but the two most important things are whether the company makes a profit or loss.

会计和审计员要看很多不同种类的数字以记录公司的成败，但其中最重要的两项就是公司是在赢利还是在亏损。 There are two main types of profit: Gross profit and net profit.

赢利又分主要两种：总利润和纯利润。

Gross profit is a simple calculation of income minus the cost of the goods of services sold.

总利润的计算很简单，是指用总收入减去售出商品及服务的成本。

Net profit is income (also called revenue) less all of the company expenses. Net profit is the most important figure for working out if a company is healthy or not.

纯利润是用收入（也叫收益）减去所有公司支出。纯利润是衡量公司健康运做与否的一个最重要的数据。

The opposite of a profit is a loss. If a company spends more than it makes, you can say that it has made a loss. 与利润相对的是亏损。如果公司花的比挣得多，你可以说它亏损。

Before investing in a company or buying share in a

company listed on a stock exchange, it is vital that you find out about the company's operations. Take care to look at the gross and net profit figures for at least the last three years. A net profit margin of at least 10 percent is considered good.

在对一个公司进行投资或购买某个上市公司的股票之前，了解清楚这个公司的运作情况是非常重要的。要留心至少最近3年此公司总利润和纯利润的情况。纯利润率值至少在10%，才被认为是好的。

Dialogue

Beth: Sally, do you have some batteries that I can borrow? Sally: Sure, why do you need them?

Beth: I need my calculator to work out the profit from last month.

Sally: It is very important that you don't make mistakes when you are calculating those numbers so, take my calculator.

Beth: Thanks Sally. The senior managers need the results from last month straight away, so I can't stop to talk. Sally: See you later Beth.

Sally: I will bring your calculator back as soon as I have finished with it.

Beth: No problem, just make sure the profits are right! Sally: Don't worry so much - worrying is my job! 贝丝：萨利，我想借块电池，你那儿有么？

萨利：没问题，你为什么要电池呀？

贝丝：我要用计算器算从上月起的公司利润。

萨利：你在算这些数的时候，千万别出错误，这非常重要，就用我的吧。

贝丝：谢了，萨利，高级主管马上就要上个月的结果，所以我不能跟你说话了。

萨利：一会儿见，贝丝。

纱丽：我一算完就把计算器还你。

贝丝：没问题。只要保证利润核算正确就好。

萨利：别太担心了，担心的应该是我。

如何用英语主持会议

Business English: Holding meetings in English 用英语主持会议

The Structure of a Meeting 会议的结构

One of the most common requirements of business English is holding meetings in English. The following sections provide useful language and phrases for conducting meetings and making contributions to a meeting.

Meetings generally follow a more or less similar structure and can be divided into the following parts:

I - Introductions

Opening the Meeting

Welcoming and Introducing Participants

Stating the Principal Objectives of a Meeting

Giving Apologies for Someone Who is Absent

II - Reviewing Past Business

Reading the Minutes (notes) of the Last Meeting Dealing with Recent Developments

III - Beginning the Meeting

Introducing the Agenda

Allocating Roles (secretary, participants)

Agreeing on the Ground Rules for the Meeting

(contributions, timing, decision-making, etc.)

IV - Discussing Items

Introducing the First Item on the Agenda

Closing an Item

Next Item

Giving Control to the Next Participant

V - Finishing the Meeting

Summarizing

Finishing Up

Suggesting and Agreeing on Time, Date and Place for the Next Meeting

Thanking Participants for Attending

Closing the Meeting

The following pages focus on each part of the meeting and the appropriate language for each situation.

Running a Meeting 主持会议

The following phrases are used to conduct a meeting. These phrases are useful if you are called on to conduct a meeting.

Opening 宣布会议开始

Good morning/afternoon, everyone.

If we are all here, let's get started / start the meeting / start. Welcoming and Introducing 欢迎和介绍出席人员 Please join me in welcoming (name of participant) We're pleased to welcome (name of participant)

I'd like to extend a warm welcome to (name of participant) It's a pleasure to welcome (name of participant) I'd like to introduce (name of participant)

Stating the Principal Objectives 阐明会议主要议题 We're here today to ...

I'd like to make sure that we ...

Our main aim today is to ...

I've called this meeting in order to ...

Giving Apologies for Someone Who is Absent 对缺席者表示遗憾

I'm afraid.., (name of participant) can't be with us today. She is in...

Unfortunately, (name of participant) ... will not be with us today because he ...

I have received apologies for absence from (name of participant), who is in (place).

Reading the Minutes (notes) of the Last Meeting 宣读上次会议记要

To begin with I'd like to quickly go through the minutes of our last meeting.

First, let's go over the report from the last meeting, which was held on (date)

Here are the minutes from our last meeting, which was on (date)

Dealing with Recent Developments 询问近期动态

Jack, can you tell us how the XYZ project is progressing? Jack, how is the XYZ project coming along?

John, have you completed the report on the new accounting package?

Has everyone received a copy of the Tate Foundation report on current marketing trends?

Moving Forward 转向下一个议题

So, if there is nothing else we need to discuss, let's move on to today's agenda.

Shall we get down to business?

Is there Any Other Business?

If there are no further developments, I'd like to move on to today's topic.

Introducing the Agenda 介绍议程

Have you all received a copy of the agenda?

There are X items on the agenda. First, ... second, ... third, ... lastly, ...

Shall we take the points in this order?

If you don't mind, I'd like to go in order today.

skip item 1 and move on to item 3

I suggest we take item 2 last.

Allocating Roles (secretary, participants) 分配秘书和出席者的会议角色

(name of participant) has agreed to take the minutes.

(name of participant), would you mind taking the minutes? (name of participant) has kindly agreed to give us a report on ...

(name of participant) will lead point 1, (name of participant) point 2, and (name of participant) point 3.

(name of participant), would you mind taking notes today? Agreeing on the Ground Rules for the Meeting

(contributions, timing, decision-making, etc.) 就会议程序（发言，时间，决策）达成一致

We will first hear a short report on each point first, followed by a discussion of ...

I suggest we go round the table first.

Let's make sure we finish by ...

I'd suggest we ...

There will be five minutes for each item.

We'll have to keep each item to 15 minutes. Otherwise we'll never get through.

Introducing the First Item on the Agenda 介绍第一项议题 So, let's start with ...

I'd suggest we start with...

Why don't we start with...

So, the first item on the agenda is

Shall we start with ...

(name of participant), would you like to introduce this item? Closing an Item 结束一个议题

I think that takes care of the first item.

Shall we leave that item?

Why don't we move on to...

If nobody has anything else to add, lets ...

Next Item 开始下一个议题

Let's move onto the next item

Now that we've discussed X, let's now ...

The next item on today's agenda is...

Now we come to the question of...

Giving Control to the Next Participant 请下一位出席者发言 I'd like to hand over to (name of participant), who is going to lead the next point.

Next, (name of participant) is going to take us through ... Now, I'd like to introduce (name of participant) who is going to ...

Summarizing 总结

Before we close today's meeting, let me just summarize the main points.

Let me quickly go over today's main points.

To sum up, ...,.

OK, why don't we quickly summarize what we've done today.

In brief, ...

Shall I go over the main points?

Finishing Up 结束今日议题

Right, it looks as though we've covered the main items. If there are no other comments, I'd like to wrap this meeting up.

Let's bring this to a close for today.

Is there Any Other Business?

Suggesting and Agreeing on Time, Date and Place for the Next Meeting 建议和征询下一次会议时间，日期和地点 Can we set the date for the next meeting, please?

So, the next meeting will be on ... (day), the . . . (date) of.. . (month) at ...

Let's next meet on ... (day), the . . . (date) of.. . (month) at ... What about the following Wednesday? How is that? Thanking Participants for Attending 感谢出席人员

I'd like to thank Marianne and Jeremy for coming over from London.

Thank you all for attending.

Thanks for your participation.

Closing the Meeting 宣布散会

The meeting is finished, we'll see each other next ... The meeting is closed.

I declare the meeting closed.

东航面试试题

第一部分：Answer the following questions:

1.Introduce yourself / your family / your school.

2.Where is your hometown? Please say something about it.

3.Why do you want to be a flight attendant?

4.What is the most important thing for a flight attendant?

5.What kind of the passengers are the most difficult to serve?

6.Introduce China Easter 东航/ Air China国航/ China Southern南航/ Hainan Airlines海南航/Shenzhen Airlines深圳航, etc, please.

7.How much do you expect your salary?

8.What do your parents do? What do they teach you?

9.How many subjects do you learn in your school? What are they?

10.When do you graduate? (When can you leave school to work?)

11.If a passenger takes a wrong seat, how do you deal with? What would you say to him/her?

12.You are a only child in your family and your parents take good care of you. How will you treat an indulgent passenger?在家你是独生子女，父母对你百般呵护，你如何应对刁蛮的乘客？

第二部分：Work in groups and discuss the questions:（分组话题材讨论）

1.What are the most important things for a good school?

2.Do you think kind teachers are the most important? Why?

3.What do you think is the most interesting subject? Why?

4.In your opinion, what is freedom?

5.How do you get on with other people?

6.Do you pay attention to your reading and writing? What do you usually do?